Integrated Inspection by the Care Commission and HM Inspectorate of Education of
ABC Day Nursery
Perth

29 March 2006

ABC Day Nursery
12 Rose Terrace
Perth
PH1 5HA

The Regulation of Care (Scotland) Act, 2001, requires that the Care Commission inspect all care services covered by the Act every year to monitor the quality of care provided. In accordance with the Act, the Care Commission and HM Inspectorate of Education carry out integrated inspections of the quality of care and education. In doing this, inspection teams take account of National Care Standards, Early Education and Childcare up to the age of 16, and The Child at the Centre. The following standards and related quality indicators were used in the recent inspection.

National Care Standard

Child at the Centre Quality Indicator

Standard 2 — A Safe Environment

Resources

Standard 4 — Engaging with Children

Development and learning through play

Standard 5 — Quality of Experience

Curriculum
Children’s development and learning

Standard 6 — Support and Development

Support for children and families

Standard 14 — Well-managed Service

Management, Leadership and Quality Assurance

Evaluations made using HMIE quality indicators use the following scale, and these words are used in the report to describe the team’s judgements:

Very good : major strengths
Good : strengths outweigh weaknesses
Fair : some important weaknesses
Unsatisfactory : major weaknesses

Reports contain Recommendations which are intended to support improvements in the quality of service.

Any Requirements refer to actions which must be taken by service providers to ensure that regulations are met and there is compliance with relevant legislation. In these cases the regulation(s) to which requirements refer will be noted clearly and timescales given.

HOW TO CONTACT US

If you would like an additional copy of this report

Copies of this report have been sent to the head of service, staff and the education authority. Copies are also available on the Care Commission website: www.carecommission.com and HMIE website: www.hmie.gov.uk.

If you wish to comment about integrated pre-school inspections

Should you wish to comment on any aspect of integrated pre-school inspections, you should write in the first instance to Kenneth Muir, HMCI, at HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston EH54 6GA.

Our complaints procedure

If you have a concern about this report, you should write in the first instance to either:

Complaints Coordinator
Headquarters
Care Commission
Compass House
Riverside Drive
Dundee
DD1 4NY

Hazel Dewart
HM Inspectorate of Education
Denholm House
Almondvale Business Park
Almondvale Way
Livingston
EH54 6GA

If you are not satisfied with the action we have taken at the end of our complaints procedure, you can raise your complaint with the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman is fully independent and has powers to investigate complaints about Government departments and agencies. You can write to The Scottish Public Services Ombudsman, 4-6 Melville Street, Edinburgh EH3 7NS. You can also telephone 0870 011 5378 or e-mail enquiries@scottishombudsman.org.uk. More information about the Ombudsman’s office can be obtained from the website: www.scottishombudsman.org.uk.

A copy of the HMIE complaints procedure is available from the HMIE website at www.hmie.gov.uk or by telephoning 01506 600 258.

Crown Copyright 2006

Care Commission

HM Inspectorate of Education

This report may be reproduced in whole or in part, except for commercial purposes or in connection with a prospectus or advertisement, provided that the source and date thereof are stated.

Introduction

ABC Day Nursery was inspected in December 2005 as part of the integrated inspection programme by the Care Commission and HM Inspectorate of Education. The nursery catered for pre-school children from birth to five years of age. It was registered for 62 children attending at any one session. At the time of the inspection the total roll was 88.

The environment

Standard 2

The accommodation, situated on two floors, provided a safe, secure, pleasant and stimulating environment for children. There were some attractive displays of children’s art work and photographs of the children involved in nursery activities. The outdoor play area had been recently developed and was fully enclosed. It offered a good range of play opportunities. Effective use was made of the outdoor area for physical play and younger children and babies were taken on walks to the local park. Good systems were in place to ensure the safety and security of children both indoors and outdoors. Comprehensive risk assessments were in place.

Each of the six playrooms provided good opportunities for children to play independently or in groups. Resources were well matched to the needs and interests of the children and provided appropriate support and challenge. The sleeping arrangements for the youngest children in the playrooms hindered access to the full range of activities for those not sleeping.

The service complied with relevant legislation including recording of fire drills and accidents and incidents. Most staff held an appropriate first aid qualification. Effective care practices were in place to control the spread of infection. Play equipment was clean and well maintained.

Quality of children’s experience

Standard 4 & 5

Staff working with children under the age of three years were pleasant, welcoming and responsive to children’s individual needs. They had developed effective systems to ensure continuity between the children’s home and nursery routines. The manager needed to ensure that staff/child ratios within the baby room were maintained over the lunchtime period. Staff planned a good range of activities and experiences for children. Planning was flexible to take account of children’s interests. Children were happy, confident and comfortable with nursery routines. Staff made informal observations of children and recorded children’s progress and learning formally every three months. They needed to use this information more effectively when identifying next stages in children’s learning.

Staff working with children aged three to five had established a purposeful learning environment in which children played happily together. Children were very cheerful, confident and active in their learning. They had access to a broad, well-balanced curriculum and had good opportunities to choose activities. Staff intervened effectively to support and extend children’s learning through the good use of questions and dialogue. Staff had good systems in place for planning children’s learning. Plans stated clearly what children were expected to learn and took account of individual needs. Staff regularly observed children and used this information to inform future plans.

Features of the programmes for children aged three to five included the following.

Support for children and families

Standard 6

Staff knew children very well and provided effective support for them and their families. Parents were kept informed of the work of the nursery through a well-organised notice board and regular newsletters. Staff had created an informative parents’ handbook. However, this did not contain details of the nursery’s child protection procedures. Plans were displayed for parents, and each month they received details of planned experiences for children. Staff working with the youngest children completed daily activity sheets for parents. Children had opportunities to take books home to share with parents. The manager operated an ‘open door’ policy for parents and they had formal and informal opportunities to discuss their children’s progress with staff. Parents who responded to the pre-inspection questionnaire were happy with the work of the nursery.

The manager and staff had developed positive links with other agencies. They had worked with health visitors, speech and language therapists and home visiting teachers to support the needs of individual children. The manager had effective procedures in place for the referral of children with additional support needs. She was aware of legislation relating to children with such needs.

Management

Standard 14

The manager provided good leadership. She was very approachable and had a participative management style. She was well supported by two depute managers with clear lines of accountability.

Very positive relationships had been established with children, staff and parents. Staff members worked well as a team. A good range of policies and procedures was in place to help ensure children’s welfare, and formed the basis of the staff’s day-to-day practice.

The manager monitored the quality of the provision both formally and informally and shared this information with staff to establish priorities for improvement. There was a process of staff review and development in place with effective use of external training to further develop staff. Staff members had completed in-house, child protection training and were aware of their roles and responsibilities. The manager was aware of the Scottish Social Services Council and the implications of its codes of practice for all staff.

The manager had introduced good procedures to evaluate the quality of children’s learning and experiences, involving all staff, children and parents. There was an effective development plan in place with identified priorities for improvement.

Key strengths

Other Issues

Response to recommendations or to requirements made at previous inspection

Nine recommendations were made at the last Care Commission inspection. These have been met.

Recommendations for improvement

Requirements

This is to comply with: Scottish Statutory Instrument 2002 Number 114 Regulation 4 (1) (a) - a requirement to make proper provision for health and welfare of service users.

Care Commission Officers and HM Inspectors have asked the pre-school centre and education authority to prepare an action plan indicating how they will address the main findings of the report. Where requirements are made, the action plan should include timescales to deal with these. The plan will be available to parents and carers. In liaison with the pre-school centre and education authority, Care Commission Officers and HM Inspectors will monitor progress to ensure improvements are in line with the main findings of the report.

Catriona Davie

Clark Graham

Care Commission

HM Inspectorate of Education