St Andrew’s Secondary School
Glasgow City Council

13 June 2006

Contents

1. Background
2. Key strengths
3. What are the views of parents, pupils and staff?
4. How good are learning, teaching and achievement?
5. How well are pupils supported?
6. How good is the environment for learning?
7. Improving the school
Appendix 1 Indicators of quality
Appendix 2 Summary of questionnaire responses
Appendix 3 Attainment in Scottish Qualifications Authority (SQA) National Qualifications
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1. Background

St Andrew’s Secondary School was inspected in February 2006 as part of a national sample of secondary education. The inspection covered key aspects of the school’s work at all stages. It evaluated the quality of the curriculum, analysed pupils’ performance in examinations (see Appendix 3) and assessed the quality of pupils’ broader achievement. It also evaluated the quality of learning and teaching and pupil support, the environment for learning, the school’s processes for self-evaluation, and its overall effectiveness and capacity for improvement. There was a particular focus on the work in English, mathematics, computing, and biology and S1/S2 science.

HM Inspectors observed learning and teaching and examined pupils’ work. They analysed responses to questionnaires issued to a sample of parents1 and pupils and to all staff. They interviewed groups of pupils, including the pupil council, and staff. Members of the inspection team also met the chairperson of the School Board and representatives of the parent-teacher association.

St Andrew’s Secondary School is a denominational school serving the areas of Barlanark, Carntyne, Cranhill, Easterhouse, Greenfield, Parkhead, Ruchazie, Shettleston and Springboig. At the time of the inspection, the roll was 1549. The percentage of pupils entitled to free school meals was well above the national average. Pupils’ attendance was below the national average.

2. Key strengths

HM Inspectors identified the following key strengths.

3. What are the views of parents, pupils and staff?

Parents, pupils and staff were very positive about most aspects of the school. A very high proportion of the sample of parents returned the questionnaire. Almost without exception they were very pleased with all aspects of the school and they praised the headteacher and staff highly. They thought that the school had high standards and provided a very good education for their children. Pupils thought that teachers expected them to work to the best of their ability and they were good at helping them to learn. They also said that they felt safe and secure in the school and they got on well with other pupils. All teachers thought that they set high standards for pupils’ attainment and they provided constructive feedback on pupils’ work. Teachers felt that there was mutual respect between pupils and teachers and that standards set for pupils’ behaviour were consistently upheld in the school. A minority of teachers felt that there should be more discussion of school policies. All parents and almost all teachers said that the school was well led.

Further details about what most pleased parents, staff and pupils, and what they would most like to see improved, can be found in Appendix 2 of this report.

4. How good are learning, teaching and achievement?

The curriculum, learning and teaching

The overall quality of the curriculum was good. At S1/S2, pupils followed broad and balanced programmes. All pupils learned Spanish. They were effectively learning skills in information and communications technology (ICT) through a well-organised programme. In physical education they were developing positive approaches to health and fitness. However, the curriculum at S1/S2 did not enable pupils to learn about geography in a planned and coherent way. At S3/S4, almost all pupils were studying eight Standard Grades or their equivalent. The school provided additional support for literacy and numeracy for a small group of pupils, instead of learning Spanish. Another group took part in the education authority’s pre-vocational programme. Pupils spoke positively of the benefits of this experience. The school offered Access 3 courses only in biology, chemistry and physics. It needed to consider offering Access 3 courses in a wider range of subjects to better meet the needs of lower attaining pupils. The school supported well a group of pupils who had high rates of absence through offering appropriate places in further education and alternative placements. However, it did not yet have sufficient information on their achievements. At S5/S6, pupils could choose from a range of subjects at Intermediate 2, Higher and Advanced Higher. A small number of departments introduced Intermediate 1 courses during S5 to meet the needs of pupils who were not progressing well at Intermediate 2 level.

Throughout the school the quality of teaching had major strengths. Teachers worked hard and planned lessons well. They shared the aims of lessons effectively with pupils. They explained new work clearly and most made good use of a rich variety of resources, including ICT, to enliven lessons. Many were very effective at questioning to develop pupils’ understanding and extend their learning. They regularly set homework which supported class work well. Teachers valued pupils’ contributions and praised their efforts. Pupils responded very positively to the stimulating learning environment and the high expectations placed upon them. They were attentive, invariably on task and well behaved. They responded very well to the different approaches to learning which they met. In some classes they participated well in class discussions, in others they worked collaboratively in groups or individually. On some occasions, they took responsibility for aspects of their own learning, demonstrating a mature approach to learning. Teachers were very good at choosing appropriate and relevant tasks and activities which matched pupils’ learning needs. They also set a suitable pace for lessons. These approaches to meeting pupils’ needs were helped in many classes at each stage by the school’s organisation of pupils by prior attainment.

Achievement

The following comments are based on Scottish Qualifications Authority (SQA) data, using the Scottish Credit and Qualifications Framework (SCQF)2 for the three year period (2003-2005) and also draw on the overall evaluations of the quality of learning, teaching and meeting pupils’ needs.

At each stage there were major strengths in the overall quality of attainment. Pupils were making very good progress and building effectively upon their earlier achievements. They worked purposefully and completed coursework well. Overall, the school’s performance in SQA examinations was much better than similar schools. When leaving school, pupils were very successful in securing employment and training, and increasing numbers were gaining places in further and higher education.

At S1/S2, over the last three years, performance in reading and mathematics had improved. In English and mathematics, pupils built successfully upon their prior levels of attainment. By the end of S2, the majority of pupils were attaining appropriate national standards in reading but fewer than half were reaching appropriate national standards in writing. In mathematics, by the end of S2, the majority of pupils were attaining appropriate national standards. Increasing proportions of pupils were exceeding these levels in mathematics.

At S3/S4, the proportions of pupils gaining five or more awards at SCQF level 4 and level 5 were much better than similar schools. Overall, the proportions of pupils gaining five or more SCQF awards at levels 3, 4 and 5 were below the national average. The decline in the proportion of pupils gaining these awards and the attainment of each year group as they moved through the school had been monitored closely by the school.

At S5/S6, the proportions of pupils attaining one or more, three or more or five or more awards at SCQF level 6 were much better than similar schools. The proportions gaining these awards were below the national average. Most pupils entered for Intermediate 2 at this stage gained an A-C grade. At Advanced Higher, most pupils gained an A-C grade. Pupils’ performance at this level was also much better than similar schools.

Information on the subjects inspected is given later in the report. Significant features of attainment in the subjects not inspected were as follows.

Pupils had many opportunities to achieve in a wide range of areas through a very extensive programme of extra-curricular activities. They expressed their views on school matters and influenced developments through the pupil council. Elected representatives showed well-developed skills in participating in group discussions and providing feedback to their tutor groups. The fundraising events for charities organised by senior pupils were very successful and also raised pupils’ awareness of the needs of others. Participation in the wide range of sports and physical activities was high and many individuals and teams competed successfully in local and national competitions. Many pupils were developing their talents, self-confidence and self-esteem in music and drama through joining one of the many bands and taking part in regular concerts and school shows. Senior pupils contributed to the school community by supporting younger pupils when they transferred from primary and by helping them with reading and in a number of classes. They also served the wider learning community by organising Christmas parties for pupils in a special school and by helping adults to read. The achievements of many pupils were celebrated regularly at assemblies, in an awards ceremony and by other means.

English

Learning and teaching

Teachers almost always gave clear instructions and used ICT well to focus pupils’ attention on the aims and activities of lessons. They organised class work and homework carefully and set activities which motivated almost all pupils. In most lessons teachers directed questions skilfully but pupils were not always required to provide extended oral responses to questions. Not all teachers ensured an adequate pace of learning to challenge the most able pupils in some class groups. Teachers did not always provide activities at an appropriate level for individuals. Pupils were always well behaved. They worked well individually and collaboratively on the set tasks.

Achievement

By the end of S2, the majority of pupils attained appropriate national levels in reading. Less than half attained appropriate levels in writing. The school was not able to provide evidence of pupils’ attainment in listening and talking. At Standard Grade, the proportions of pupils attaining grades 1-2 and grades 1-4 were below the national averages and had declined steadily. At S5/S6, the proportion of pupils attaining grades A-C at Higher and Intermediate 1 was below the national average. At Intermediate 2, the proportion of pupils attaining grades A-C was above the national average.

Other features of pupils’ achievement included the following.

Mathematics

Learning and teaching

Teachers used a range of teaching approaches to motivate and stimulate pupils’ learning. They made very effective use of homework to reinforce pupils’ coursework. They were starting to use ICT effectively to enhance pupils’ learning. Pupils responded very well to the varied range of teaching approaches. They worked effectively together and in small groups discussing mathematical problems. The department had established consistent approaches to the structure of lessons and to the teaching of specific topics which effectively promoted continuity in pupils’ learning. Overall, teachers chose tasks and activities well to meet pupils’ needs.

Achievement

By the end of S2, the majority of pupils attained appropriate national levels. Around one quarter of S2 pupils exceeded these levels. By the end of S4, the proportions of pupils attaining grades 1-2 and grades 1-4 were below the national averages. An increasing proportion of pupils were not attaining grades 1-6 at Standard Grade. At Intermediate 1, less than half of the small number of pupils presented attained A-C grades. At Intermediate 2, the proportion of pupils attaining A-C grades was below the national average. At Higher, the proportion of pupils at S5/S6 being presented for Higher was well above the national average. However, the proportion of pupils attaining A-C grades was below the national average. At Advanced Higher, most attained A-C grades.

Other features of pupils’ achievement included the following.

Computing

Learning and teaching

Teachers shared the aims of lessons well with pupils. They used a limited range of teaching approaches and did not always provide a suitable variety of activities for pupils in each lesson. Teachers explained new work clearly and used video effectively to support their explanations. They questioned pupils to check their recall but did not always probe their understanding sufficiently. Teachers set homework regularly and praised pupils for their efforts. Pupils were very well behaved and worked conscientiously. They were often passive for a significant amount of time and not actively engaged in learning. Higher attaining pupils in S1 were not challenged sufficiently by the tasks they were given. The needs of some pupils were not well met by the Intermediate 2 course which they found too demanding.

Achievement

By the end of S2 most pupils could use a range of office application packages to create and edit a document with text and graphics. They could understand the structure of a spreadsheet. At Standard Grade, pupils performed notably less well in computing in comparison with their other subjects. A relatively high number failed to gain a course award and the proportion of those gaining a grade 1-2 was below the national average. At S5/S6, the majority of pupils at Higher and Intermediate 2 gained an A-C grade. These proportions were in line with national averages. A relatively high number did not gain a course award at Intermediate 2.

Other features of pupils’ achievement included the following.

Biology and S1/S2 science

Learning and teaching

Teachers consistently shared learning intentions with pupils and reviewed these at the end of lessons. They gave clear explanations and used questioning skilfully to actively involve pupils and to check their understanding. Teachers made very effective use of ICT to stimulate pupils’ interest. They used praise well and set high expectations for pupils’ work. A variety of relevant homework was given regularly. Pupils were very well motivated and interested in learning. Good collaboration and interaction between pupils was a feature of practical work. Teachers met pupils’ needs very well. Well-planned interactive materials on the department’s website provided pupils with additional support and challenge.

Achievement

At S1/S2 most pupils were performing well in their coursework. The proportion of S4 pupils attaining grades 1-2 in Standard Grade biology was in line with the national average. At S4, the proportion of pupils gaining A-C grades at Intermediate 1 biology was above the national average. Almost all pupils presented for Access 3 biology were successful. At S5/S6, the proportion of pupils attaining A-C grades at Higher and Intermediate 2 was in line with the national average.

Other features of pupils’ achievement included the following.

5. How well are pupils supported?

Arrangements for ensuring the care, welfare and protection of pupils were very good. The school had very effective procedures for safeguarding pupils’ health and welfare, including child protection. The dedicated pastoral care staff and the senior management team were readily accessible to pupils requiring help and support. Pupils appreciated this and felt safe in the school. Additional support was provided by ancillary staff and a range of external agencies. These included educational psychologists and very committed education liaison officers who were working hard to improve pupils’ attendance.

The school made very good provision for pupils’ personal and social development and the combined effect of all of the approaches had an outstanding impact on pupils’ personal development. Almost all pupils were polite, self-confident, and co-operative and they formed very positive relationships with staff and other pupils. A well-planned and progressive personal and social education (PSE) programme was delivered from S1 to S6 in tutor groups. Tutors were highly committed to their groups and in addition to teaching aspects of PSE, they monitored attendance, homework and attainment. Topics promoting active citizenship were taught in a range of departments. The programmes in religious and moral education and home economics made major contributions to developing pupils’ understanding of personal relationships and health promotion. Pupils were able to discuss and reflect on important issues. The assemblies, weekly themes and external speakers enriched these programmes. Residential experiences were available for vulnerable pupils. Pastoral care staff were continuing to improve the PSE programme, thereby ensuring that all aspects of health were covered appropriately and that a healthy lifestyle permeated the whole school.

The school provided very good curricular and vocational guidance. At key transition stages pupils and parents received helpful information on course choices. Pupils at S4 to S6 were supported in setting targets and their progress was closely monitored. Senior pupils could self-refer to the careers officer and all pupils were encouraged to use the up-to-date careers library. The school provided pupils with access to a range of education for work opportunities, including pre-vocational courses and a wide variety of enterprise activities for all year groups. Visits to colleges and universities enabled pupils to find out more about opportunities in further and higher education.

The overall quality of support for learning was good. The department provided helpful information from liaison with primary schools and subsequent language assessment which was shared with all staff. Support for learning teachers were deployed mainly in a direct teaching role to improve literacy in targeted English classes from S1 to S4. They provided well focused tutorial support within these classes and this resulted in significant improvements in literacy for these lower attaining pupils. However, this staff deployment strategy did not leave sufficient time for other aspects of their remit such as working with other departments to assist them to improve the way they were meeting the learning needs of individual pupils. Limited co-operative teaching took place in English and mathematics. Alternative examination arrangements were well managed. Only a small number of pupils had individualised educational programmes (IEPs). These had generally well focused targets in literacy and numeracy but did not include personal and social development targets. The school managed the reviews and records of pupils with additional support needs well. Learning support assistants effectively supported individual pupils in other curricular areas.

The two depute headteachers with responsibility for pupil support worked closely together. They should continue to focus on the integration of all strands of pupil support.

6. How good is the environment for learning?

Aspect

Comment

Quality of accommodation and facilities

The very good quality of accommodation and facilities included: bright and attractive classrooms, laboratories and other specialist areas; extensive provision of ICT facilities and other resources; a large internal social area for pupils; an oratory off the main social area; well thought out disabled persons access and facilities; very clear internal signage and appropriate security arrangements; and large staff bases. The recently built accommodation was extremely well cared for by pupils and staff. The art and design, religious and moral education and technical education departments made very effective use of displays in corridors. Public areas of the school used photographs very effectively to record recent events. Some parts of the building lacked ventilation and tended to overheat.

Climate and relationships, expectations and promoting achievement and equality

The school was very welcoming. Pupils and staff were proud of their school. Relationships between pupils and staff were very good. While most staff were highly motivated, the morale of a small number of staff was low as they felt uncomfortable about the very high expectations placed upon them by the headteacher. Pupils felt that staff were very approachable and supportive. A purposeful and well-ordered atmosphere was evident in the school and a strong Roman Catholic ethos permeated all aspects of the school. Daily prayers led by the headteacher, regular year group assemblies and contributions from the school’s chaplaincy team provided frequent opportunities for pupils to worship together. The headteacher and staff had exceptionally high expectations for pupils’ behaviour, achievement and attendance. Pupils responded positively to these very high standards. They were commendably well behaved and co-operative and wore the school uniform with pride. Some had irregular patterns of attendance. Displays of achievements and awards recognised pupils’ ongoing successes. Pupils felt they were treated fairly. There were effective strategies for promoting equal opportunities and racial equality. Staff, pupils and parents were consulted on various aspects of the school’s work.

Partnership with parents and the community

The school’s partnerships with parents, carers, the School Board, local parishes and the local community were a model of best practice. Parents and staff shared common values and aspirations for the pupils. Staff communicated very effectively with parents through individual letters, phone calls, newsletters, leaflets, handbooks, the school’s website, pupils’ reports and parents’ evenings. Parents were very supportive of staff. Some parents attended extra-curricular activities and classes specifically for adults. The links with local parishes and the New Learning Community were very strong. The School Board and parent-teacher association provided very good support for the school.

7. Improving the school

The school was very successful in providing a well-rounded education for almost all of its pupils. It had clear values and set high standards for pupils to aspire to. It was fully supported by its parents and the local community. The school provided challenge for young people to achieve over a broad front and they flourished in its caring and well-ordered environment. Pupils’ experience at this school prepared them well for later life and helped them to move on to training and further and higher education.

The leadership of the school was excellent. The headteacher provided a very strong lead and had very high expectations for all within the school community. He had a clear strategic vision for the school, established effective policies and procedures, and empowered senior and middle managers. The quality of pupils’ learning experiences was at the forefront of this vision. The formal depute headteacher provided very good support for the headteacher. The other depute headteachers also made a major contribution to the effective leadership of the school through sustaining and improving the ethos and quality of learning and teaching. The business manager provided an exceptionally good analytical service which enabled pupils’ performance to be tracked in detail. Middle managers were very effective at leading continuous improvement in the work of their departments.

The school had an excellent approach to quality improvement. It had an extensive range of methods for evaluating the quality of its work which together had a major impact upon sustaining and improving the quality of learning and teaching and attainment across the school. These approaches included systematic departmental self-evaluation using quality indicators, consultations with staff, parents and pupils, and close monitoring of pupils’ progress and performance. The rigorous annual departmental reviews included an analysis of examination performance which led to action plans with agreed strategies to raise attainment. The school’s very effective approach to monitoring pupils’ performance had enabled it to take action where pupils were identified as being at risk from under-achieving. It also ensured that staff were able to investigate and address the recent decline in performance in some SQA statistics. Middle managers were particularly effective at monitoring the quality of learning and teaching and taking action where weaknesses had been identified. The professional review and development of staff focused individual and corporate needs on improving the effectiveness and quality of learning and teaching. The evidence from all of these reviews enabled the school and each department to produce evaluative reports on their standards and quality which in turn informed improvement planning. Overall, the combined effect of the leadership of the headteacher and other managers, the commitment and dedication of staff and the effectiveness of the school’s procedures gave it the capacity to sustain and improve its performance.

Main points for action

The school and education authority should continue to take action to improve attainment at each stage and in doing so, they should take account of the need to:

What happens next?

As a result of the high performance, the strong record of improvement and the very effective leadership of this school, HM Inspectors will make no further reports in connection with this inspection. The school and the education authority have been asked to prepare an action plan indicating how they will address the main findings of the report, and to share that plan with parents. Within two years of the publication of this report the education authority working with the school, will provide a progress report to parents.

Terry Carr

HM Inspector

13 June 2006

Appendix 1 Indicators of quality

The sections in the table below follow the order of this report. You can find the main comments made about each of the quality indicators in those sections. However, aspects of some quality indicators are relevant to other sections of the report and may also be mentioned in those other sections.

How good are learning, teaching and achievement?

Structure of the curriculum

Good

The teaching process

Very good

Pupils’ learning experiences

Very good

Meeting pupils’ needs

Very good

Overall quality of attainment: S1/S2

Very good

Overall quality of attainment: S3/S4

Very good

Overall quality of attainment: S5/S6

Very good

How well are pupils supported?

Pastoral care

Very good

Personal and social development

Excellent

Curricular and vocational guidance

Very good

Learning support

Good

How good is the environment for learning?

Accommodation and facilities

Very good

Climate and relationships

Very good

Expectations and promoting achievement

Excellent

Equality and fairness

Very good

Partnership with parents, the School Board and the community

Excellent

Improving the school

Leadership

Excellent

Effectiveness and deployment of staff with additional responsibilities

Very good

Self-evaluation

Excellent

This report uses the following word scale to make clear the judgements made by inspectors:

excellent

excellent

very good

major strengths

good

important strengths with areas for improvement

adequate

strengths just outweigh weaknesses

weak

important weaknesses

unsatisfactory

major weaknesses

Appendix 2 Summary of questionnaire responses

What parents thought the school did well

What parents think the school could do better

All parents thought that:

  • the school was well led;
  • staff made them feel welcome;
  • the school made it clear to them what standard of work it expected from the pupils; and
  • the school buildings were kept in good order.
  • Parents did not identify any area for improvement.

What pupils thought the school did well

What pupils think the school could do better

All pupils thought that teachers expected them to work to the best of their ability.

Almost all pupils thought that:

  • they got on well with other pupils and they felt safe and secure in the school;
  • at least one teacher knew them well; and
  • teachers checked their homework and helped them when they were having difficulties.
  • Approximately one third of pupils thought that they got too much homework.

What staff thought the school did well

What staff think the school could do better

All teachers thought that:

  • there was mutual respect between teachers and pupils;
  • they set high standards for pupils’ attainment and they ensured that pupils received constructive feedback about their work; and
  • they showed concern for the care and welfare of the pupils and were aware of the school’s procedures relating to child protection.

Almost all teachers and ancillary staff thought that:

  • the school communicated clearly to parents the standard of work expected from pupils; and
  • the school was well led.
  • Approximately one fifth of the teachers and one third of ancillary staff thought that there were insufficient opportunities to be involved in the decision making process and in discussion on how to achieve the school’s priorities.

Appendix 3 Attainment in Scottish Qualifications Authority (SQA) National Qualifications

Scottish Credit and Qualifications Framework (SCQF) levels:
7: Advanced Higher at A-C/CSYS at A-C
6: Higher at A-C
5: Intermediate 2 at A-C; Standard Grade at 1-2
4: Intermediate 1 at A-C; Standard Grade at 3-4
3: Access 3 Cluster; Standard Grade at 5-6

Percentage of relevant S4 roll attaining by end of S4

2003

2004

2005

English and Mathematics @ Level 3

St Andrew’s Sec School

96

84

84

Comparator Schools3

83

84

83

National

91

91

90

5+ @ Level 3 or Better

St Andrew’s Sec School

95

84

85

Comparator Schools

82

83

82

National

91

91

90

5+ @ Level 4 or Better

St Andrew’s Sec School

84

74

69

Comparator Schools

59

60

57

National

76

77

76

5+ @ Level 5 or Better

St Andrew’s Sec School

34

28

22

Comparator Schools

13

14

13

National

34

35

34

Percentage of relevant S4 roll attaining by end of S5

2003

2004

2005

5+ @ Level 4 or better

St Andrew’s Sec School

85

85

75

Comparator schools3

59

61

63

National

78

78

78

5+ @ Level 5 or better

St Andrew’s Sec School

43

45

38

Comparator schools

21

20

22

National

45

45

45

1+ @ Level 6 or better

St Andrew’s Sec School

35

31

27

Comparator schools

17

16

17

National

39

39

39

3+ @ Level 6 or better

St Andrew’s Sec School

18

18

12

Comparator schools

6

6

6

National

23

23

23

5+ @ Level 6 or better

St Andrew’s Sec School

5

6

7

Comparator schools

2

2

2

National

10

9

10

Percentage of relevant S4 roll attaining by end of S6

2003

2004

2005

5+ @ Level 5 or better

St Andrew’s Sec School

30

44

49

Comparator schools3

23

25

24

National

47

47

47

1+ @ Level 6 or better

St Andrew’s Sec School

23

39

37

Comparator schools

22

22

21

National

44

44

43

3+ @ Level 6 or better

St Andrew’s Sec School

12

26

23

Comparator schools

12

9

11

National

31

31

30

5+ @ Level 6 or better

St Andrew’s Sec School

7

14

13

Comparator schools

7

4

4

National

20

20

19

1+ @ Level 7 or better

St Andrew’s Sec School

5

9

6

Comparator schools

1

2

2

National

12

12

12

How can you contact us?

If you would like an additional copy of this report

Copies of this report have been sent to the headteacher and school staff, the Director of Education, local councillors and appropriate Members of the Scottish Parliament. Subject to availability, further copies may be obtained free of charge from HM Inspectorate of Education, 1st Floor, Endeavour House, 1 Greenmarket, Dundee DD1 4QB or by telephoning 01382 576700. Copies are also available on our website at www.hmie.gov.uk.

If you wish to comment about secondary inspections

Should you wish to comment on any aspect of secondary inspections, you should write in the first instance to Frank Crawford, HMCI, at HM Inspectorate of Education, Europa Building, 450 Argyle Street, Glasgow G2 8LG.

Our complaints procedure

If you have a concern about this report, you should write in the first instance to Hazel Dewart, Business Management Unit, HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston EH54 6GA. A copy of our complaints procedure is available from this office or by telephoning 01506 600258 or from our website at www.hmie.gov.uk.

If you are not satisfied with the action we have taken at the end of our complaints procedure, you can raise your complaint with the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman is fully independent and has powers to investigate complaints about Government departments and agencies. You should write to The Scottish Public Services Ombudsman, 4-6 Melville Street, Edinburgh EH3 7NS. You can also telephone 0870 011 5378 or e-mail enquiries@scottishombudsman.org.uk. More information about the Ombudsman’s office can be obtained from the website: www.scottishombudsman.org.uk.

Crown Copyright 2006

HM Inspectorate of Education

This report may be reproduced in whole or in part, except for commercial purposes or in connection with a prospectus or advertisement, provided that the source and date thereof are stated.

Footnotes

1. Throughout this report, the term ‘parents’ should be taken to include foster carers, residential care staff and carers who are relatives or friends.
2. Scottish Credit and Qualifications Framework (SCQF) levels:
   7: Advanced Higher at A-C/CSYS at A-C
   6: Higher at A-C
   5: Intermediate 2 at A-C; Standard Grade at 1-2
   4: Intermediate 1 at A-C; Standard Grade at 3-4
   3: Access 3 cluster; Standard Grade at 5-6
3. Comparator schools are the ten schools immediately above and the ten schools immediately below the school being inspected in terms of the percentage of pupils entitled to free meals (FME).